Zazie has recently gone tip free as a way to bridge the gap between employees at the front and back of the restaurant and ensure a more equal pay scale. Owner, Jennifer Piallat has always put her employees first, with offering paid time off, retirement plans and health insurance. With the new system, all employees will get a raise; servers will see a three to seven percent increase and the back of the house will enjoy a solid 35% boost.
In a recent SFEater article, Piallat tried to sway San Franciscans who might be on the fence about this new system.
"The thing is," Piallat explains, "we’re not adding a 20% service charge. Servers are getting 11 percent. Plus, they don’t do the best they can to keep you happy because they’re worried you’re going to dock their tip. They want you happy so that you don’t call their manager and so that you don’t disturb their section. No one wants to deal with an angry customer."
Though this is great for the employees of Zazie, customers should be aware that with this new no-tip system, prices have increased by 15-20% so keep that in mind. All in all, we are happy that Zazie is putting employees first and setting an example for other restaurants as well. Great job!
Content for this article from SFEater.
In a recent SFEater article, Piallat tried to sway San Franciscans who might be on the fence about this new system.
"The thing is," Piallat explains, "we’re not adding a 20% service charge. Servers are getting 11 percent. Plus, they don’t do the best they can to keep you happy because they’re worried you’re going to dock their tip. They want you happy so that you don’t call their manager and so that you don’t disturb their section. No one wants to deal with an angry customer."
Though this is great for the employees of Zazie, customers should be aware that with this new no-tip system, prices have increased by 15-20% so keep that in mind. All in all, we are happy that Zazie is putting employees first and setting an example for other restaurants as well. Great job!
Content for this article from SFEater.
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